Veg.and.Pepper Privacy Policy
Last updated: June 2025
This Privacy Policy explains how Veg.and.Pepper Ltd (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you use our website (vegandpepper.co.uk) or interact with our services.
1. Who We Are
Veg.and.Pepper is a UK-based wellness brand committed to protecting your personal data and privacy. We comply fully with the UK General Data Protection Regulation (UK GDPR).
Company Name: Advaita Healthfoods Ltd t/a Veg.and.Pepper
Registered in: England & Wales
Email: support@vegandpepper.co.uk
2. What Information We Collect
We may collect and process the following types of data:
- Identity & Contact Data: Name, email address, billing/shipping address
- Order Details: Products ordered, payment information (processed securely via third parties)
- Account Info: Login credentials, purchase history
- Technical Data: IP address, browser type, device, cookies
- Marketing Preferences: Newsletter opt-ins, communication choices
3. How We Use Your Data
We use your data to:
- Fulfil and deliver your orders
- Communicate with you about purchases or account activity
- Improve our website and services
- Send newsletters or offers (only if you’ve opted in)
- Comply with legal or regulatory obligations
We never sell your personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR, we process your personal data only when:
- It’s necessary for fulfilling a contract (e.g., processing your order)
- You’ve given us explicit consent (e.g., marketing opt-ins)
- We are legally required to (e.g., tax reporting)
- It’s in our legitimate business interest and does not override your rights
5. Data Sharing & Storage
We share data only with trusted partners like payment gateways, delivery couriers, and technical support providers—strictly for service delivery. Your data is stored securely within the UK or in GDPR-compliant locations.
6. Your Rights
Under data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time (for marketing, etc.)
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, email us at support@vegandpepper.co.uk
7. Cookies
Our website uses cookies to enhance your experience and collect analytics. You can manage your cookie preferences via your browser settings. For more information, view our Cookie Policy.
8. Data Retention
We retain your data only as long as necessary for the purposes described or as required by law (e.g., tax and accounting records).
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting on this page. Please review it periodically to stay informed.
10. Contact Us
If you have any questions or concerns about how we use your data, please contact:
Email: support@vegandpepper.co.uk
Thank you for trusting Veg.and.Pepper with your personal data. We are committed to keeping your information secure and using it responsibly.